Before the guest can check-in, the room has to be serviced and made ready for the arriving guest. If the reception desk doubts that the guest is on the list, just with a single click, the guest details will be matched with the database and alert the staff. Compare eZee Frontdesk vs LogiSoft Hotel Management - Capterra South Africa 2020 He requests front desk to provide cash to pay the driver, the reception staff can create a voucher for the cash given to the guest and charge to the guest’s folio. Instantly print gate pass at the time of check-out for guests, allowing them hassle free exit from the hotel while keeping things secured. Depending on the configuration the guest information is automatically shared with the local system when guest checks-in or you can share the information manually as per the requirement. It carries a surprisingly non-premium price tag. Communication with the housekeeping staff is the key here, as you are checking the guest out, the system will automatically mark the room as "dirty" notifying the housekeeping team. eZee FrontDesk is a state-of-art property management system that enables hotels and hotel chains to run business operations more efficiently and effectively. Reviews of eZee FrontDesk. Select the rooms you want to allocate to the group and club them together under the groups name. Make sure you're aware of your requirements so that you select a service that offers exactly the elements you search for. Create menu cards, invites, set sitting arrangements, themes, equipment to be used and even set the duration of the event. Hotels in many regions are required to share the guest information with Government Agencies as per local law or Third Party Guest Service Systems. Invent. The seamless integration enables your hotel to easily adapt eZee FrontDesk for your hotel and smoother operations. Designed and developed under the guidance of hospitality experts, the hotel management system can accommodate the most stringent operational requirement regardless what type of property you manage. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. of B2B software reviews. Offer your guests all the convenience of choice for making payments. The minibar module takes care of all your minibar requirements and processes. labelOnline Booking The channel manager add-on has a 2-way XML connection with more than 100 international and regional OTA’s. Set the linear rate for your hotel by defining weekday and weekend rates, which becomes the base line rate for your hotel. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions. This will give you a snap shot of your property with count of available rooms, sold Room, complementary rooms, expected check-in/out, etc. eZee FrontDesk Hotel Management Software. Live Chat, Email, Phone and Messaging Always available by any medium comfortable to you, (800) 259 9195 Toll free for U.S & Canada only, All the tools you need to streamline your operations into a single platform. About Us. In case of some technical difficulty, you can also manually update the inventory which lets you avoid errors and overbooking. In tax slab, you can define the amount range which would be taxed, the percentage amount can be edited at any given time. You can create complete package covering all the minor or major details going into the event. Create multiple bookings at once, the hotel PMS system will easily allow you to create different bookings including/excluding room types and/or extra add-on as per the different requests and all the bookings can be edited anytime if need be. Its easy to use features and simple Graphical User Interface ensure learning and adapting the solution is effortless. Hotels have visitors from all over the world and there is no denying the importance of multi-currency support in this day and age. You got a group of people staying at your hotel and they like to club together some of the room charges to one folio and rest to another folio. As per your preference you can display the tax inclusive amount or charge the tax on top of your amount. Its modern technologies are devised to meet international standards and accommodate the needs of hotels, motels and other hospitality management organizations. The seamless integration with online booking engine and channel manager will be the solid foundation on which your online distribution will grow exponentially. Inventory and stock management Monitor real-time inventory and stock usage to reduce wastage at your property right from the restaurant POS software. To make things more convenient, the zero balance check-out feature will not let the process be completed unless the payment is cleared. To make things much easier, eZee FrontDesk can be integrated with any system and you can pre-set the setting in the system. This feature can be changed any time according to the requirement, and further fine-tune their restaurant according customers feedback. eZee FrontDesk lets you configure season and define rates in the system which will be active for a specific period of time. The correct step to do is to shortlist the varied major aspects that merit careful thought like major features, packages, skill competence of the employees, organizational size, etc. The one of a kind feature will allow you to manually charge the guests as per the requested stay period. In addition, each of the form can be customized according to the process and the feedback from the guest is automatically updated in the system for review. One of the most recurring operational requests from guests is splitting the bill. Bookings for hotels come from variety of sources, from channels (OTAs), agents, hotel website, emails and walk-ins. The built in currency exchange feature, allows you to add as many currencies in the system and also set the currency rates at any time. Single Property Management. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM, Ezee Frontdesk vs. TRACK Hospitality Software. Whether you are an individual boutique hotel or a multi chain property, eZee FrontDesk is perfectly equipped to meet every specific requirement. Designed and developed with latest technology meeting international hospitality standards. You can set up a list of default items to be added to a specific room type and total quantity of items to the room number. During high seasons, you want to reach the maximum occupancy and yield and for that you need to have the most appropriate rates structure. In most of the countries, it is mandatory for the guest to sign the registration card which is in accordance to management policies and legal requirements. Oracle opera property management system vs Ezee absolute. Online travel portals have become integral part of hotel’s online strategy and it has enabled travellers from all over the world to connect with the hotel which they couldn’t few years ago. Self-service kiosks enrich the guest's experience with the property and helps hotels meet every guest's expectations. Show the community that you're an actual user. Manage take-away, kitchen display systems and much more through Ezee Frontdesk. One of the most fundamental information which every person requires is right at your fingers tips in the PMS. We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. Overview of Ezee Frontdesk Features. Running an efficient housekeeping team and running operations without hiccups is no easy task but eZee FrontDesk house keeping module does that effectively by displaying real time information. The security of your guests and hotel is a top priority and Electronic Card Keys have become a norm in the industry today. FrontDesk is the heart of every hotel’s operations, it acts as the center of operations where majority of the information passes through and processes are triggered. Here, all you have to do is split the folio by group, one folio for the company for the stay and other folio will be billed to the guests. eZee FrontDesk is an on-premise hotel management software.It is a set of fully integrated modules that handle reservation, room operations, housekeeping, guest engagement, banqueting and so.This hotel management software is globally accepted due to state-of-art technology and easy to use nature. For example, waiving taxes for senior citizens can be done with a single click. In case of overtime, you can set pay head for adding overtime amount to the salary. You can release the reservation for other guests and ensuring no loss of revenue. eZee FrontDesk lets you pre-configure settings in which the bookings are automatically updated in the system and the revised inventory is updated across the board. In addition, you can always change the parameter as per the changing requirement. Create custom packages as per your regular events ranging from wedding weekends, receptions to business conferences or any other custom event you want to host at your hotel. The system calculates and applies the taxes to the guest folio as per the pre-configured setting. We don't accept personal emails like gmail, yahoo, etc. During the duration of the stay, guest can use many of the extra services like laundry, room service, minibar, housekeeping service, restaurant and more. More often than you think, guests do arrive at the hotel before the hotel’s check-in time. For your regular corporate clients, you can create custom company profile in which it will store all the information of the guest connected with the company. Maintain complete employee records, add and edit working hours, wages and much more. When it comes to customization, Ezee Frontdesk give you a lot of options to personalize the interface to suit your brand. This enables you to have complete control over all the group booking operations such as create, edit, check in, check out, etc. Once that is done, the tasks can be assigned to the team individually by a simple drag and drop user interface and even allow to add special comments if any. It covers all aspect of property management & has modules that address front desk, laundry, back-office, accounting, channel manager, reporting and more. Once you have set up individual rates, it will automatically reflect in your bookings by tying it correctly to the source account. Manager will be able to create tasks according to room types and area. Now you can generate card key from the system directly for the guests, the property management system will specifically check for the check-in date to check-out date matching with the room allocated. Why search for expensive hotel ERP solutions? Moreover, the feature allows you to apply special tariffs for select business source and reserve rooms for specific travel agents. You get all the features one would expect from a robust software, plus some stand out features for Room Allotments, which not only makes your process easy but in fact more efficient. If the event is organized at your hotel for a guest who is not residing on the premises, a separate folio can be created handling all the charges related to the event. Housekeeping Management. By offering your guests with automated self-check-in service, you provide guests with alternate choice to improve their check-in/check-out process. Deployment : On Premise. Now you can secure the service from the system itself, the phone will be active only when the room is occupied by a guest and automatically bar the phone once guest checks out and you never have to worry about someone misusing the service. All the information is displayed in an easy GUI with organic process flow making your front desk operations more streamlined and efficient. With comprehensive list of functions which cover job profiles, employee records, shift management and much more. labelBanquet and conference Management. Billing process is straightforward in eZee FrontDesk, few clicks and an accurate tax invoice is generated with all the details of the guest, stay information, numbers of nights and other services rendered. The task list can be printed and handed out to the team, once completed, the team can return the list and manager can update the task status in the system. These bookings from your websites are instantly and automatically imported to the PMS without any manual entry. Click here to see the full list of our interface partners, and if you do not find the company you are looking for, contact us today to get the interface done. Malaysia: +60 16 229 3356, +60 16 229 3357, Toll Free (for U.S & Canada Only) If your hotel allows paid phone services, in the system you can set up rates for local and international calling and transfer the charges as per use to the room folio. Once the room has been cleaned and updated in the system, the front desk will be able to see the status of the room changing from “dirty” to “clean”, meaning the room is ready to be occupied again. The Tape Chart Interface informs you about property's room status with guest names for a specific date range and Report Interface as the name suggest offers a variety of reports. In the hotel software not only you can bifurcate charges as per the guests’ request but also credit it to the company’s account in case of a corporate gathering at the hotel. It offers a range of integrated modules, which includes tools for front and back office management, group booking, housekeeping, banquet, minibar and … Hotel Rate Management Made Easier with eZee's Cloud Solutions. The management and accounting team will get a complete picture of the previous day, making it easy for evaluation. Accounting Features. SourceForge ranks the best alternatives to eZee Frontdesk in 2020. Reservation management includes rate and room availability, multiple bookings, room booking by type etc. It covers all aspect of property management and has modules that address front desk, laundry, back-office, accounting, channel manager, reporting, and more. You don’t; the system does, eZee FrontDesk has its own internal messaging system, which sends out important notification as per pre-configured settings or you can even send out custom message in pop message, email and even SMS. eZee Frontdesk offers phone, email, live support, training as support to its customers while Opera Hotel Software provides email. Running an efficient and tight shift schedule in a hotel is a 24 hours job but that doesn’t mean you have to pay that much attention. eZee FrontDesk hotel PMS packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. All these features are more than likely to not just enhance your business but also to give you more options to expand. For recurring guests, the system will automatically identify contact information from the profile and send out auto emails/SMS from the system upon booking. The housekeeping team receives the hard copy of the tasks list which helps them to keep track of tasks and submit it back to the manager once the tasks have been completed. Try our business ready PMS for your Property. In addition, it is also connected with the GDS channels like Amadeus, Sabre, Worldspan, Galileo and Pegasus. As per your requirement, you can select the most preferred interface or easily switch from one interface to another. This services might seem small but they are critical in shaping your hotel’s perception in the eye’s of the guest. Define special rates for your business partners such as car rentals, local travel agent, travel websites (OTA) and any other company with business relations. System will identify the room and update the inventory instantly while providing guests with a folio receipt to complete the process in minutes. This ensures accountability during shift hours and gives you precise information about the transactions. As a result, you can maintain an ideal business relationship with your source and upsurge the growth of your property. To create the perfect pricing strategy that retains the desired profit margins and growth, you require a tool which gives you the freedom to revise rates according to the changing scenarios. Customer Support. You can also find solutions that cater to a wide group of users and offer a rich feature base, however that usually comes at a more expensive cost of such a software. check_box Email. Here the guests book to stay during the day without staying overnight and check-out within the same day. The room charge is instantly posted as soon as the booking is created in the system. Check Availability for group bookings, individual bookings and all the key information displayed right on the screen for quick decision making and processing. Manage take-away, kitchen display systems and much more through Ezee Frontdesk. In addition, the manager is also able to define the approximate time required for each task with list of items required for each tasks, allowing more efficient time and cost management. eZee PMS system offers a variety of views providing important information like guest name, room type and the status of the room which helps you track and manage all the reservation at your property. The check in process is kept simple in the system, allowing you directly check in walk in guests effortlessly without crowding up the reception area. This period can be set as per your discretion and can be modified at any given time by changing the dates, giving you complete control over the seasonal rates. Find eZee Absolute login for front-office and back-end, eZee Optimus login as well as eZee Reservation and eZee Centrix login here. eZee FrontDesk is the complete PMS solution for small, large and very large hotels. You can define charges as per your room types and rate plan. check_box Phone. This not only keeps accurate track of all late check-outs but also gives you complete freedom on how you want to handle the guest checking out. Once the guest has checked out, the system will send an auto generated thank you email from the system with a feedback form which can be accessed by the guest from their PC, Tablet or Mobile. "Interface between eZee and Accounting software makes it very easy and handy for us to maintain the records." eZee Support is the first point of contact for many and our support team is at your service 24 hours a day. Furthermore, the system will automatically send it to the guest’s email and you can even print a hard copy on the spot if guest requests. Value for Money: 4.4 / 5 Ezee Frontdesk also features a restaurant POS to let you manage kitchen items and beverages at your hotel. Such charges are usually tied directly to the room and upon check out, if the guest has used any of the services, the check point will remind you to clear those charges. One of the most critical operation in a hotel’s business cycle, Night Audit summarizes your daily activity covering every aspect of your hotel’s operations. The number of travel websites used by the hotel is also increasing and on an average a hotel would have anywhere between 4 to 6 OTA connections, if not more. eZee FrontDesk is a state-of-art property management system that enables hotels and hotel chains to run business operations more efficiently and effectively. Supporting full fledged options that enable you to generate folios for group and events, eZee FrontDesk lets you combine multiple charges towards a single event folio or to a group. Thank you for the time you take to leave a quick review of this software. labelInventory Management. eZee Frontdesk is a leading front desk management software that helps you connect your front desk team with your guest in a more appropriate manner. Night Audit process in eZee FrontDesk is done with a single click, which automatically puts together the summary of the day’s activities for verification. Since then, it has captured attention of global audience which is why, it is available in 6 international languages. What’s great about this software is that the interface is quite intuitive so you don’t really have to do much by yourself. With advanced features and functionalities, eZee FrontDesk hotel software is widely used in the Kenya market. The quick booking process, instant confirmation and easy payment makes it one of the easiest to use booking engines in the market. Ezee Frontdesk is an open API system, which means you can connect it to a variety of apps and third-party systems. Inventory options are scalable therefore, it can be used by large restaurants, cafes and pubs etc. You just select the room of the single guest and club all the charges to the folio, that’s it. Self-check-in Kiosk can greatly reduce front desk traffic during peak hours and allow your guests to check-in faster and hassle free. Several other features that include booking engines, cloud PMS and much more are on offer at Ezee Frontdesk. If the guest is checking out late, the hotel erp software will instantly prompt you and offer four different options; Full Charge, Half Charge, Manual Charge or No Charge. In the rate screen, you will be able to easily distinguish between rates inclusive of taxes and rates exclusive of taxes. You can set up to 4 different types of taxes depending on the requirement as per your hotel’s geographical location. In eZee PMS access to different features and information can be controlled by associating appropriate Role to user. eZee Reservation is a comprehensive cloud based hotel reservation system that does more than just getting and processing direct bookings. eZee FrontDesk is a hotel management software designed to manage any kind of hotel operations efficiently. Online Travel Agents (OTA) have become an integral part of hotel’s online business strategy as they have proven to be a major source of bookings. Position of Ezee Frontdesk in our main categories: Ezee Frontdesk is one of the top 20 Hotel Management Software products. (800) 259-9195. In addition, if a guest is requesting for a service whose charges are not present in the system, you can manually add any custom charge to the bill as per the convenience. Software Categories. You can also create and save pro-forma invoice templates in hotel system, saving you valuable time at the time of need. Between welcoming the incoming guests and completing check-out for the leaving guests, check-out period can be very chaotic. Our dedicated tech team works closely with the companies from around the world to keep up with the changing standards worldwide. eZee FrontDesk has ready integration with more than 300 third party hardware and software providers in the industry from all over the world. It takes care of your room service needs without any special efforts. The system keeps complete log of the all the transactions, giving you complete view of the various charges at your hotel. Group Management. Let’s say, you have a group coming to the hotel for a weekend, where the stay has been sponsored by the company and rest will be covered by the guests as personal expense. Additionally, eZee FrontDesk also allows the user to collect electronic signatures of the guest, to streamline the registration process making it quick and efficient. This keeps all your accounts clear and makes it easy for your clients to clear payments. You have a big group of corporate guests coming to your hotel on a short notice, now you have to notify various departments in the hotel to get everything ready, so how do you contact them? You can create any number of tax slabs in the system and add/edit them at any given time. If neither of the conditions are met, the hotel will stay at the default rate level. Streamlining your hotel’s maintenance activities is the best way to reduce overall costs. labelMulti Location. Many times guests can request to transfer certain charges from one folio to another or even transfer the entire folio, and such requests are not uncommon. But that is not a problem here, when you are allocating a room to a guest, the hotel PMS software will automatically compare the occupancy levels and dates and suggest you the best available option. The major modules of eZee hotel software constitute of easy check-in and check-out, 2 click guest reservation, group management, housekeeping, night audit, travel agent management, guest history, ledger accounts, billing with a lot more. So the guest canceled on their reservation or they did not show up at all, don’t fret, a single click will take care of that booking and the system will automatically update inventory across the channels and your hotel website. Poor maintenance can lead to unhappy guests. Guest CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret. On consumption the same can be billed to the guest and refilled as and when required. You can process multiple check-outs at one time, split bills and charge towards the room or the guest name, save guest details for future and much more. Check-out one of the most critical function of a hotel if not the most important, it requires undivided attention of the front desk team as it will leave a lasting impression on your guests. Until all the check point conditions are not cleared, the system will not let you check-out the guest, ensuring error free check-out for the hotel as well as the guest. This facility will also greatly reduce the time to process guest registrations, check-ins, and checkouts and reduce waiting time in the reception area. Rest of charges is processed the same way and another folio is generated instantly. "Over eZee is a very good system as it more than meets the expectations and requirements of hotels of any size. Point of Sale. Ezee Frontdesk is a quote-priced system, which means that each client receives a specially tailored enterprise package that meets their specific needs. User will only be able to access those operations which are defined in their user role as per your configuration. Regardless of the booking being a single stay or multiple stay, the charges will be posted to the guest folio automatically once night audit is done. ory options are scalable therefore, it can be used by large restaurants, cafes and pubs etc. Managing online distribution across many channels requires a channel manager capable of handling inventory traffic back and forth seamlessly. As a complete hotel management solution, it has found wide acclaim and successfully functional in more than 6000 clients in 140+ countries. There is always room for improvement." The dedicated maintenance module gives you a bird eye view of the hotel’s equipment and their maintenance status. The revised inventory will be updated automatically across the board and as a fail safe system, we have even included manual update in the system. Customer Support : Phone,Email,Live Chat,Online (Ticket) Giving you flash data of the hotel's overall occupancy. Sometimes the focus of operations is kept on the more complex processes or functionality which can lead to an oversight on basic and fundamental operation such as check-in. Shift management tools will take care of majority of the processes such as employee login/logout, working hours, breaks, etc. Alternatives to eZee Frontdesk. You can get reports of the current day, period to date and Year to date room revenue as well. We have earned a reputation for providing innovating and world-class hospitality software solutions, with effective execution and cutting edge technology competence. It covers all aspect of property management & has modules that address front desk, laundry, back-office, accounting, channel manager, reporting and more. Define charges as per your room service needs without any special efforts of housekeeping operations that meets specific... Of eZee FrontDesk several software tools, property management system and charge to. 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